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Posted on 4th Oct 2014 @ 3:33:35 PM
This announcement concerns anyone who has purchased a product that contained or included a WICReset / iWIC key for use with resetting an Epson printers waste ink counter.
Over the past couple of months a number of outages and unexpected changes were applied to the service in response to a third party accessing and abusing the WICReset system. While we're unable to provide details this resulted in a number of changes:
The system is now running again and security resolved although there is a fake WICresetter now circulating which should be uninstalled and replaced with a copy of the original WICReset utility from OctoInkjet or 2manuals.com.
IMPORTANT:
If you have purchased a key through OctoInkjet which has not been used and a check indicates it has been cancelled then please contact us with your original order details. We can then verify and provide the replacement if appropriate.