Proxy Access Blocked Thanks for your interest in OctoInkjet. Due to problems associated with copyright theft and the “professed” ignorance on the part...
VAT Invoices – How to request one If you are a VAT registered company and require a VAT invoice, please let us know via the contact page. VAT...
Security: Account Information We fully recognise that there are always concerns about information security, especially when purchasing online so this is an explanation...
Checkout: County/State field only shows UK counties This problem is described with the following symptoms. You attempt to register or use the checkout to add an address...
Login/Order screens appear to hang/freeze with no further progress Problem:Trying to login to the site or go through cart/checkout process but clicking on the link/button to progress to next...
Printed Invoice has a “Totals Adjustment” From mid February 2014 we started using a new order management system that produces invoices in a slightly different way...
Cookie Usage on OctoInkjet This article is intended to deal with the somewhat sensitive issue of cookies and what they actually mean in terms...
Reporting a problem on the site If you find a problem on the website such as a missing page, broken link or experience any other problem...
Item not available? Note: This is currently a placeholder for a more comprehensive article. Short version… If you are directed to this article...
How to place an order Online You can order items online by locating products you wish to purchase and then using the “add to cart”...