Loading... Please wait...
Order cut-offs, Support Times Aug 10th - 22nd 2018
Click here for more information.

Choose Currency

OctoInkjet is based in the UK and our site supports and accepts multiple currencies.

Please click the most appropriate currency link below:

Note: You can always change your selection later

Translate to...

Printer: Quickfind

Type model number & select


This tool will automatically edit and/or reformat your input to help locate your chosen printer

Categories

Customer Feedback

KB / FAQ

Knowledgebase Home
[ Glossary | Favorites | Contact ]
Knowledgebase Home | Glossary | Favorites | Contact
Search the Knowledgebase Browse by Category

Printing Blocked

The resources on this site are copyright of OctoInkjet Limited and not for redistribution or re-use by third parties without express, written permission

This page is intended to be viewed on the original site and may not be printed due to problems with copyright thieves and other parasites.

Please visit http://www.octoink.co.uk/kb to locate and access the guide using a web browser.

If you have a valid reason for requesting this content in another format (visual problems, etc..) please contact support and we'll do what we can to help.

Do you offer phone support?

Phone support is available on:

UK: 01226 827277
International: +44 1226 827277

 

Availability

Due to the hectic nature of a small company we're sometimes finding it particularly difficult to get important jobs done when the phone is busy with support or sales calls.

As a result we're reducing our immediate availability by phone and, instead, setting aside specific blocks of time to return calls when there are minimal distractions.

To help with this, a voicemail system is available and while we appreciate this is not ideal, we ask that you please leave your name, number and quick reason for your call so we can call back when we're free to do so.

We're adopting this approach to allow us to work smarter in a way that benefits all our customers and improves our services overall. Thank-you for your understanding.

 

Complex/Long Question or Issue?

If you have a particularly complex question or issue please can you submit your query via our contact form so we can prepare any answers ahead of time and call you back (if requested) with all the information.

This will allow us to provide focused information as efficiently as possible.

Tip: Please remember to include your printer(s) model/name so we know what you're talking about

 

Earlier Changes to Phone Support

While a phone answering service was working reasonably well, it became increasingly obvious that the types of call received were invariably of a technical nature and ill suited to such third party support.

Related Articles
No related articles were found.
Attachments
No attachments were found.