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Orders after Jan 3rd 12 noon will ship on Jan 8th.
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Please Choose Your Preferred Currency

OctoInkjet is based in the UK and our site supports and accepts multiple currencies.

Please select the currency you wish to view prices and/or pay in below:


 

Note:

  • GBP, EUR, USD can be used to pay via all payment options
  • CAD & AUD can only be used to pay via Paypal

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Our Newsletter

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Site updates & fixes [June 22 - April 2023]

Posted on 19th Jun 2022 @ 10:11:24 PM

In the main these changes will continue to make the site easier to use and clarify what charges are being applied.

 

Additional Fixes/Updates:

  • 30th April [2023]:
    • Site loading speed has been improved considerably
    • Checkout loading speed for Credit/Debit (Stripe) payment option has been improved as well
    • Issue with Stripe payment form not loading has been identified and is caused by web browser blocking third party cookies.
    • FAQ/Help article added to explain the possible fixes/work-arounds to resolve the payment form problem
       
  • 6th March [2023]:
    • "[Paid] Awaiting Fulfilment" status has been replaced with "Awaiting Despatch" to make it a little clearer and easier to understand.
    • The site search (top right of website) now returns results from the Printer Potty support and our old Wasteink.info websites to make it easier to find useful resources.

  • 13th December [2022]:
    • Compatibility Tab added to product views for mobile version of site.
       
  • 18th - 26th October: 
    • [Resolved] Some customers being blocked and locked out of website while attempting to checkout.
      Due to the recent server migration some customers were innocently triggering security rules that then blocked the customer from placing an order or accessing the site.

  • 26th October:
    • [Resolved] The migration to a new server affected an unexpected part of the site code affecting a small but significant number of customers depending on their cookie settings. Customers attempting to place orders could randomly trigger security filters on the site resulting in the server temporarily locking customers out and in extreme cases, applying a permanent block.
       
  • 21st October:
    • [Updated] Apple Pay integration has been completed and is now available under the Debit/Credit Cards + Apple Pay payment option (on applicable Apple devices)
       
  • 12th October:
    • [Resolved] Post-migration issue stopped "Add to cart" buttons and checkout functionality for most visitors.
       
  • 8th October:
    • [Resolved] Cart & Checkour were not separating Norwegian VAT from total in WICReset key (only) orders. (Tax was still being charged).
       
  • 22nd June:
    • [Resolved] Bug was forcing some international customers to be pay in Euros.
    • [Added] Selected currency now displayed and option to select other currencies in Checkout (when not logged in) and Mobile view.
    • [To Do] Add currency options to checkout when customer logged in.

  • 29th June:
  • 8th July:
    • [Resolved] Bug affecting digital only orders. Was incorrectly deducting VAT for EU country orders.
    • [Resolved] Cart and Checkout now ignore IOSS and VOEC for digital only orders.

  • June [2022] A small number of issues with the store have been resolved over the last few weeks including:
    • Store now charges Norwegian VAT for order up to 3,000 NOK equivalent in value.
    • Tax display should now correctly indicate when appropriate VAT is being charged for EU orders via this store checkout (ie: when goods are under 150 EUR in value (ex VAT))
    • Checkout will now block currency changes made while an order is passing through checkout. Any attempt will result in checkout failing and will require a restart of the process via View Cart.
    • End-user reeadable error message added to indicate that the checkout process needs to be restarted when a currency change or similar has been detected.
    • Collection option for postcodes local to the store has been re-enabled.
    • Fix duplication of KB/FAQ articles showing up in site search results
    • Additional tweaks to improve site speed and efficiency.