Loading... Please wait...
Ongoing challenges brought about by Covid-19 continue to affect orders, shipping times and our services in general.
Click here for current information.
This site requires cookies to accept and process orders. More info

Choose Currency

OctoInkjet is based in the UK and our site supports and accepts multiple currencies.

Please click the most appropriate currency link below:

Note: You can always change your selection later

Categories

Social Networking

Our Newsletter


Other News from October/November 2020

Posted on 4th Nov 2020 @ 9:48:31 PM

What can we say, things have been "busy" this past few months and quite a bit has happened, so aside from the Covid-19 lockdown (part 2) we've managed to get a few things done while dispatching orders.

 

Shipping Service Updates:

  • The USA increased postage prices for items entering into the USA internationally so that had an immediate impact on our shipping prices.
  • DHL Express was made more broadly available, particularly for the USA and is proving a reliable, fast and cost effective alternative to both the postal options and Fedex.
  • DPD Local and DPD Classic are now available in the UK and for some European destinations. This expands options for customers who wanted additional choice.
  • We continue to ship on Mondays and Thursdays for reasons already explained. Some packages are being shipped on other days when it's feasible.
  • Royal Mail are struggling with parcel volume and it seems letter and large letter deliveries are taking longer as well. Please allow a few extra days for deliveries to take place.

Product News:

  • Much wider range of Maintenance Box units for Epson printers now available as compatible and/or OEM/Original units
  • XP-15000 and XP-8000 series printer inks now available.
    • Refillable cartridge sets and refill bundles currently awaiting testing of the ARC and chip resetter options.
  • Canon Pro-1000 inks also available now with a refill bundle to provide tools awaiting some testing and documentation.
  • New Printer Pad sets are awaiting some documentation updates before they'll be released. (XP-950/960 and Ecotank L series + XP300/400 model units)
  • SC-P600 refillable cartridge set and chip resetter pending release in an updated refill bundle.
  • UPDATE: Printer Potty 350ml tanks are now made using recycled plastic boxes. Performance/Function is identical but now our units have lower environmental cost. Oh and they come in a wide variety of random colours.

Manufacturing/Stock News:

  • Due to limited labour and the need to isolate at different points, manufacturing has slowed, so some of our in-house manufactured items are taking longer to produce than we'd like.
  • We're also coping with a significant increase in demand for these same products so we're facing a double whammy at present
  • Manufacturing re-tooling is making a big difference to the amount we can produce with the following improvements already online:
    • Double capacity for vacuum refilling Canon OEM cartridges with our own CLI-42, CLI-551/571/581 and PGI-550/570/580 inks
    • Improved parts supply and design for the Printer Potty that makes it less wasteful and provide a small but significant boost to manufacturing speed.
    • Massive improvement in ink bottling process that has increased speed, remove leaky seal issues and made it much simpler to label our products.
  • ...and we're very close to having the following upgrades online as well:
    • Quadruple capacity for processing Canon OEM cartridges to create clean, dry and refill ready cartridges.
    • Double capacity for vacuum refilling Canon OEM cartridges with our own CLI-42, CLI-551/571/581 and PGI-550/570/580 inks
  • The big limit is labour and time so if/when we can finally look for a new team member we'll see futher improvements.

General News:

  • Order volumes have been unprecendented, particularly as our European customers pre-order to avoid the uncertainty of the impending Brexit.
  • We are looking hard at our options but Brexit is a HUGE unknown so it's like fighting the Invisible Man for now.
  • Similarly Covid-19, a second national lockdown and the responsibilities of being a parent mean that we're constantly adjusting to enforced isolation periods, childrens needs and sleep deprivation. Fun!
  • We are managing to tackle longer term projects, resource development and product release but only because of the restricted shipping rota.
  • A number of videos for Printer Potty, Refill kits and updates for existing video guides are slowly going online via our YouTube channel