Posted on 5th Mar 2018 @ 1:46:05 PM

BUG: Unable to complete checkout -> ONGOING

Further to the original "Fixed" report, we've found that there some customers are experiencing problems with the checkoutprocess. 

Symptoms:

1. Add items to cart and proceed through checkout to the shipping service selection
2. Selecting a shipping service results in a brief "loading" notice and then nothing

Possible Causes:

• Cached site files (specifically Javascript) out of date, causing problems

We thought the issue had been resolved but it appears to be ongoing 

Unfortunately we broke things a little when we failed to spot a bug in our code so some customers were unable to complete the checkout properly over the weekend.

This should now be fixed but may require you to adjust the quantities in your shopping cart, click "Update Quantities" and then re-apply the correct quantity to get the cart to calculate everything properly again.

Discounted Product Combinations (Suspended)

The new function will be enabled once we've determined if this is causing the problems above

The following products currently include discounts when purchased together and will be particularly useful for anyone who is looking to purchase waste ink pad solutions (not Printer Potty*)

• All Porous Pad Assemblies can now be purchased with a WICReset key with the key @ 40% off.
• The T6710/T6711 Chip resetter can now be purchased with a compatible Maintenance Box unit with the box @ 40% off.

Notes:

• Discounts are limited to one discount per order so purchases of multiple Porous Pad units will only get one key @40% off. Any additional keys would be full price.
  
• *Printer Potty + key bundles are already discounted as single product bundles so no additional discounts are applicable