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Refill Bundle changes

Posted on 29th Apr 2017 @ 12:48:26 PM

Our refill kit bundles have, until recently, been relatively pain free and easy to setup so that customers could order the kit they want for their particular printer.

... until now.

 

We now have a substantially larger number of refill related tools that allow customers to use numerous refill techniques. In other words, customers now have a much wider choice... Unfortunately more choice makes things more difficult for customers who aren't sure what they need. It also makes it much harder for us to administer, particularly when it comes to applying our standard bundle discounts.

So, with this in mind we've been looking at how best to simplify the administration while making the choices easier to undertand/pick.

 

On the administration side we're developing some tools that reduces the time and effort required
...but more importantly, on the customer side we're working to impliment the following changes:

  • Continue to provide individual refill bundles that tackle a specific approach (eg: PGI-550/CLI-551 Top-fill refill bundle )

  • Provide a mix-n-match, choose-your-own bundle page for each cartridge set (eg: PGI-550 & CLI-551)
    • Include options for each refill technology so customers can add, or leave out, the tools they do/don't want
    • Include easy to understand guides (videos, etc...) to explain what each option provides/does
    • Automatically build in bundle discounts that we already provide with our standard refill bundles

 

This is requiring some careful thought to get right so please bear with us while we figure out the best approach and start getting the changes implimented. If you have a specific requirement in terms of inks, refill tool(s), etc.. then please contact us with your detailed requirements and we'll be able to organise your order manually.

Thanks for your patience while we get this all organised.