Loading... Please wait...
Orders placed between May 27th and 3rd June
will ship on 6th June

Click here for more information.

Choose Currency

OctoInkjet is UK based but supports and accepts payment in multiple currencies.

Translate to...

Printer: Quickfind

Type model number & select


This tool will automatically edit and/or reformat your input to help locate your chosen printer

Categories

Customer Feedback

KB / FAQ

Knowledgebase Home
[ Glossary | Favorites | Contact ]
Knowledgebase Home | Glossary | Favorites | Contact
Search the Knowledgebase Browse by Category

Printing Blocked

The resources on this site are copyright of OctoInkjet Limited and not for redistribution or re-use by third parties without express, written permission

This page is intended to be viewed on the original site and may not be printed due to problems with copyright thieves and other parasites.

Please visit http://www.octoink.co.uk/kb to locate and access the guide using a web browser.

If you have a valid reason for requesting this content in another format (visual problems, etc..) please contact support and we'll do what we can to help.

UPS/USPS Priority (Global Secure) - Additional Notes

The UPS/USPS Priority (Global Secure) Service is a USA specific shipping option which is handled differently to the bulk of our orders so there are some specific notes regarding processing, tracking information, and delivery time.

Delivery Speed

Orders sent through this shipping option usually take between 5 and 8 working days, to be delivered, depending on the size, weight of the package.

Processing Time/Date

Items are usually processed and dispatched within 1-3 working days depending on the size, weight of the package and whether we can fulfill through our New York distribution point.

Tracking Information

This service is considerably faster than standard mail services, despite the extended processing time.

The fulfillment service we use often assigns tracking numbers before the item has been dispatched from New York, as a result tracking information can take a few days before it shows anything useful.

Size/Weight Specific Information

Small, Light Orders

Where possible small, light items are dispatched through our New York distribution point. Due to the nature of the service, processing of the order can take up to three (3) working days.

Examples of Small/light items: Blunt needles, Printer Potty waste kits, etc....

Heavier/Larger Orders

Some items require slower handling due to weight and size so larger/heavier items may take up to 2 days longer to arrive. This is still usually faster than previously used postal options.

Examples: Starter or 5-bottle refill bundles, 8-bottle ink sets, etc...

Out-of-Range Orders

Some items are too heavy (over 1Kg) or too large to be sent through this service. Usually this means the shipping option doesn't appear during checkout.

Quirks/Comparison

While this service can take longer to physically dispatch, the overall delivery time is significantly reduced compared to the International postal services used in the past. The service also offers a reasonable discount and lower loss rates so it's a win all round.

Customer Queries/Clarification

If you have any queries regarding your particular order, please don't hesitate to contact us and we'll do what we can to help.

Related Articles
No related articles were found.
Attachments
No attachments were found.