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Category Icon Waste Kit Installation Guides (31)
Instructions for accessing the waste tubes and fitting waste ink kits on various printers
Category Icon CIS - Continuous Ink Supply systems (3)
All things CIS, priming, fill, troubleshooting and more...
Category Icon General Troubleshooting & Tips (4)
Useful tips and other information that can resolve inkjet printer related problems
Support & Documentation rss button
Information on how we can provide support, what documentation exists, etc..
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There were 40 articles found in this category:
  1. questionHow to reduce/avoid contamination issues when refilling with a syringe
    This video is aimed primarily at customers using the SquEasyV system with syringes for vacuum refilling but the points raised are still worth considering and adapting for your own usage scenarios to ensure that contamination between old/new or different fluids are kept to a minimum or avoided a ...

  2. questionRefilling: A guide to the different [Canon] cartridge refill methods
    This video is an overview of the different refill methods available and frequently used by our customers. The video covers the following: Top-fill German/Durchstich Vacuum (Freedom) Dribble (primarily for PGI-9/72 cartridges) Media not computed. Feedback welcome...

  3. questionClipClamp : Vacuum Refilling method
    The following videos describe how to use the ClipClamp™, FlushFill™ and SquEasyV™ tools from OctoInkjet, to complete vacuum refilling or original Canon inkjet cartridges. Video #1: Using the ClipClamp system Media not computed. Video #2: Attaching the FlushFill clips to ot ...

  4. questionRefilling the PGI-9 cartridge
    Pretty much everything you could need for refilling the PGI-9 cartridges used in the Canon Pixma Pro-9500 (Mk I & II), MX7600 and iX7000 inkjet printers. Refilling - Latest version (#2) Dribble-fill - includes whole process from reset to finishing a refill Refilling - Original version (# ...

  5. questionReset Utility: Communication error
    Customers attempting to use an Epson Adjustment utility may find that they get an error like this: There are a couple of error codes and a few possible causes listed below... Error Code: 20000010 or 20000011 1. Make sure you have your printer connected directly to the computer using a USB cabl ...

  6. questionFIX: Epson P50 Error lights - CD Tray sensor switch jam
    This video guide has been put together to show you how to diagnose and deal with a CD tray sensor jam that stops your P50* from printing. The error lights show in sequence of ink and paper lights flashing together twice and then flashing alternately five times. The fix is simple and demonstrate ...

  7. questionFlushing Canon CLI/PGI cartridges WITHOUT water
    When the Pro-100 with its CLI-42Y (Yellow) cartridge started showing issues with being flushed it became clear that the process of cartridge flushing was not always recommended nor indeed welcome unless the appropriate cleaning solution was in use. In light of this we wracked our brains to come ...

  8. questionUsing: Epson Chip Resetter (T6710/T6711)
    This guide is intended for use with the Maintenance Box T6710 / T6711 Chip Resetter The process describes how to reset the chip on compatible products including the following maintenance box units: T6710 T6711 E6710 E6711 IMPORTANT: The chip resetter will only reset chips if they have not ...

  9. questionFlushing cartridges - which water?
    Something that crops up a lot is flushing cartridges so they can be refilled. As a general rule you can use water to flush out the ink but ordinary tap water will contain all sort of minerals, compounds and microbial life that you don't really want to be leaving in your cartridge sponge so if y ...

  10. questionDo you offer phone support?
    Phone support is available on: UK: 01226 827277 International: +44 1226 827277 Availability Due to the hectic nature of a small company we're sometimes finding it particularly difficult to get important jobs done when the phone is busy with support or sales calls. As a result we're red ...

  11. questionPrinthead Cleaning : How to...
    When a printhead starts showing missing lines, banded output or just doesn't print at all there are often a number of possible causes often revolving around: ink becoming clogged in one or more of the nozzles (often due to lack of use, poor quality ink or environmental factors such as heat, et ...

  12. questionQuickFind: Accessing reset utilities
    Updated: 30th Dec' 2013 OctoInkjet is no longer providing access to or direct* support for "Free"/AdjProg utilities due to substantial changes in compatibility, increasingly complex access issues and the significant increase in associated support costs. Please read this article for more detailed ...

  13. questionCan you reset HP364/564 cartridge chips?
    I'm writing this article in response to a bit of feedback on this article: How do I reset the HP88 Auto Reset Chip (ARC) Updated: November 7th 2013 Previously there was no way to reset the HP 364 or 564 cartridge chips ...Now, however, there are some Auto Reset Chips available that allow the or ...

  14. questionReset Utility: Additional Kit Purchases Required
    You are seeing this page because you are attempting to access a utility after using your access credit on other resources. Obviously customers who have purchased a waste kit will have access to most resources on this site but some are protected due to the investment in time and effort to produc ...

  15. questionWhy can't I download some waste counter reset utilities?
    Note: This guide has been updated following changes in reset compatibility and our support/access policy. Access to AdjProg utilities is no longer being provided as standard. Instead we are now providing two types of Printer Potty waste ink kit: Kit + Key bundle where a Reset key is provided f ...

  16. questionReset Utility: Downloading/Accessing
    Updated: 17th Oct' 2013 OctoInkjet is no longer providing access to or direct support for "Free"/AdjProg utilities due to substantial changes in compatibility, increasingly complex access issues and the significant increase in associated support costs. Please read this article for more detailed ...

  17. questionRefilling Canon PGI-525/CLI-526 and PGI-225/CLI-226
    The new Canon printers (eg: iP4850, iP4820, MG6150) were released some months ago along with a brand new cartridge set. Unfortunately for refillers, these new cartridges seem to have been developed in a way that make refilling more difficult, thanks to their totally opaque design. The problems ...

  18. questionPrinting for iOS, iPad, iPhone, etc...
    I have this iPhone/iPad/iOS device and I can't print... Heyulp!! (Penelope Pistop style*) I'm getting asked about this a LOT lately and it appears the bulk of advice being provided by retail stores is: Buy a new AirPlay compatible printer (This is NOT my advice!) ... I'll let you into a secret. ...

  19. questionRestricted Resources - Changes, Costs
    I recently completed a thorough review of the costs of producing installation guides, moving the Printer Potty brand forward and basically figuring out why it was stagnating. Without prettying it up, the free unfettered access to resources on the site, whilst ideal for those wanting to DIY thei ...

  20. questionReset Utility: Not Currently Available
    You have been reached this page because you clicked on the icon (left) This icon indicates that a waste counter reset utility is not currently available for the printer you are interested in. You can get your printer added to the WICReset compatibility list if you are happy to profile your ...

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