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Support & Documentation
There were 37 articles found in this category:
Information on how we can provide support, what documentation exists, etc..
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- Reset Utility: Communication error
Customers attempting to use an Epson Adjustment utility may find that they get an error like this: There are a couple of error codes and a few possible causes listed below... Error Code: 20000010 or 20000011 1. Make sure you have your printer connected directly to the computer using a USB cabl ...
- Refilling the PGI-9 cartridge
Pretty much everything you could need for refilling the PGI-9 cartridges used in the Canon Pixma Pro-9500 (Mk I & II), MX7600 and iX7000 inkjet printers. Refilling - Latest version (#2) Dribble-fill - includes whole process from reset to finishing a refill Refilling - Original version (# ...
- FIX: Epson P50 Error lights - CD Tray sensor switch jam
This video guide has been put together to show you how to diagnose and deal with a CD tray sensor jam that stops your P50* from printing. The error lights show in sequence of ink and paper lights flashing together twice and then flashing alternately five times. The fix is simple and demonstrate ...
- Flushing Canon CLI/PGI cartridges WITHOUT water
When the Pro-100 with its CLI-42Y (Yellow) cartridge started showing issues with being flushed it became clear that the process of cartridge flushing was not always recommended nor indeed welcome unless the appropriate cleaning solution was in use. In light of this we wracked our brains to come ...
- Using: Epson Chip Resetter (T6710/T6711)
This guide is intended for use with the Maintenance Box T6710 / T6711 Chip Resetter The process describes how to reset the chip on compatible products including the following maintenance box units: T6710 T6711 E6710 E6711 IMPORTANT: The chip resetter will only reset chips if they have not ...
- Flushing cartridges - which water?
Something that crops up a lot is flushing cartridges so they can be refilled. As a general rule you can use water to flush out the ink but ordinary tap water will contain all sort of minerals, compounds and microbial life that you don't really want to be leaving in your cartridge sponge so if y ...
- Do you offer phone support?
Phone support is available on: UK: 01226 827277 International: +44 1226 827277 Availability Due to the hectic nature of a small company we're sometimes finding it particularly difficult to get important jobs done when the phone is busy with support or sales calls. As a result we're red ...
- Printhead Cleaning : How to...
When a printhead starts showing missing lines, banded output or just doesn't print at all there are often a number of possible causes often revolving around: ink becoming clogged in one or more of the nozzles (often due to lack of use, poor quality ink or environmental factors such as heat, et ...
- QuickFind: Accessing reset utilities
Updated: 30th Dec' 2013 OctoInkjet is no longer providing access to or direct* support for "Free"/AdjProg utilities due to substantial changes in compatibility, increasingly complex access issues and the significant increase in associated support costs. Please read this article for more detailed ...
- Can you reset HP364/564 cartridge chips?
I'm writing this article in response to a bit of feedback on this article: How do I reset the HP88 Auto Reset Chip (ARC) Updated: November 7th 2013 Previously there was no way to reset the HP 364 or 564 cartridge chips ...Now, however, there are some Auto Reset Chips available that allow the or ...
- Reset Utility: Additional Kit Purchases Required
You are seeing this page because you are attempting to access a utility after using your access credit on other resources. Obviously customers who have purchased a waste kit will have access to most resources on this site but some are protected due to the investment in time and effort to produc ...
- Why can't I download some waste counter reset utilities?
Note: This guide has been updated following changes in reset compatibility and our support/access policy. Access to AdjProg utilities is no longer being provided as standard. Instead we are now providing two types of Printer Potty waste ink kit: Kit + Key bundle where a Reset key is provided f ...
- Reset Utility: Downloading/Accessing
Updated: 17th Oct' 2013 OctoInkjet is no longer providing access to or direct support for "Free"/AdjProg utilities due to substantial changes in compatibility, increasingly complex access issues and the significant increase in associated support costs. Please read this article for more detailed ...
- Refilling Canon PGI-525/CLI-526 and PGI-225/CLI-226
The new Canon printers (eg: iP4850, iP4820, MG6150) were released some months ago along with a brand new cartridge set. Unfortunately for refillers, these new cartridges seem to have been developed in a way that make refilling more difficult, thanks to their totally opaque design. The problems ...
- Printing for iOS, iPad, iPhone, etc...
I have this iPhone/iPad/iOS device and I can't print... Heyulp!! (Penelope Pistop style*) I'm getting asked about this a LOT lately and it appears the bulk of advice being provided by retail stores is: Buy a new AirPlay compatible printer (This is NOT my advice!) ... I'll let you into a secret. ...
- Restricted Resources - Changes, Costs
I recently completed a thorough review of the costs of producing installation guides, moving the Printer Potty brand forward and basically figuring out why it was stagnating. Without prettying it up, the free unfettered access to resources on the site, whilst ideal for those wanting to DIY thei ...
- Reset Utility: Not Currently Available
You have been reached this page because you clicked on the icon (left) This icon indicates that a waste counter reset utility is not currently available for the printer you are interested in. You can get your printer added to the WICReset compatibility list if you are happy to profile your ...
- PGI-9 Cartridge Recycling
This article is effectively a cry for help and offer of a home for empty PGI-9 (and PGI-7) cartridges used in the Canon Pixma Pro 9500 (mk I and II) and iX7000 printers. It seems nobody else is able or willing to give these cartridges a second chance at life so OctoInkjet is offering this for a ...
- Amazon / eBay Customers - Accessing Reset Utilities
eBay/Amazon Customers If you have purchased waste kit via the OctoInkjet eBay or Amazon stores please use the Contact form to request access manually. Please remember to provide the following relevant bits of information to speed up the process of confirming your order and providing the informat ...
- Proxy Access Blocked
Thanks for your interest in OctoInkjet. Due to problems associated with copyright theft and the "professed" ignorance on the part of competitors, there are certain parts of the OctoInkjet site that are not accessible to customers using anonymous proxies or any other service/system that masks the ...
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