Remote support
In some rare instances we need to access end-users computers to help identify and resolve problems with WICReset or similar....
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Support & Documentation
Information on how we can provide support, what documentation exists, etc..
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Where can [you] find documentation for [your] product(s)?
Most of the documentation for OctoInkjet products is provided on the OctoInkjet site with some additional resources available via: support.printerpotty.com... -
Why are some resources on other sites?
OctoInkjet is part of a venture that has spanned more than 20 years, with some resources being developed on personal... -
Is Live chat, WhatsApp or FB Messenger ever available?
We have opted to deactivate live support, facebook messenger, etc… in favour of regular checks of emails and helpdesk system.... -
Purchased a Printer Potty kit on eBay/Amazon and need the reset key
Printer Potty kits purchased as kits + key bundles should contain the reset key with a printed booklet. If you... -
Printer Un-Documented : How you can help
Chances are you are visiting this page because your printer currently lacks one or more of the following: Waste Ink...
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