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Modification Guides (23)
Instructions for accessing the waste tubes and fitting waste ink kits on various printers
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Support & Documentation
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Information on how we can provide support, what documentation exists, etc..
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There were 25 articles found in this category:
 Epson: General Error Issues
While "Service Required" is the most common printer error I see from customers the unhelpful "General Error" is also one that crops up so this article is intended to give you a few pointers on places to look and things to try to help figure out what's going on. The common causes of "General Err ...
- Epson Error 0x50
Error Message: Cannot seek CR home position This error indicates that the printhead carriage can't move back into its resting position on the far right* of the printer. Other Indicators: Printhead/Carriage moves freely even after turning printer off/on Printhead does not lock into position on ...
- Documentation : Ownership & Copyright
Hi, Thanks for your interest in the waste kit documentation available on OctoInkjet and the Wasteink.co.uk sites. Unfortunately the link you just clicked on is on a third party site that has failed to acknowledge ownership of these resources and misrepresents the information as their own. Pleas ...
- Waste Ink Bag Kit : Missing Vent
The Waste Ink Bag Kit contains a small "vent piece" that's used to open the valve and empty the bag whenever it's full but due to its size it does occassionally get lost so what can you do when/if you lose the vent piece. Quick Fix: The tubing part has a barbed connector that attaches to the ba ...
- Why can't I download some waste counter reset utilities?
[ Note: Purchased a waste kit and can't access your printer reset utility? Please click here ] Many of the reset utilities and/or adjustment utilities are available for download for customers but non-customers will find that they are not provided with a link from the QuickFind tool. Instead ...
- Resetters : Types, Function, Usage
It's easy to get confused by the term "reset utility" or "Adjustment program" as the terminology gets bandied about like some kind of technlogical mantra to ward off "out of ink" messages or flashing "General error" reports. So, to make life a little easier to provide a little introduction here ...
- QuickFind: Accessing reset utilities
How to Use QuickFind to Access Reset Utility The QuickFind tool is the centralised resource for all things relating to specific printers and this includes: Which Waste Kit(s) and/or Ink(s) are compatible with your printer Instructions for fitting a waste kit ... AND ... Accessing to the appropr ...
- Reset Utility: Downloading/Accessing
UPDATE: The Quickfind tool is changing significantly over the next 10 - 14 days Please read THIS ARTICLE for the latest information You are probably reading this article because you have clicked on this icon: ... in the QuickFind tool and been directed to this page. This FAQ/KB article w ...
- Refilling Canon PGI-525/CLI-526 and PGI-225/CLI-226
The new Canon printers (eg: iP4850, iP4820, MG6150) were released some months ago along with a brand new cartridge set. Unfortunately for refillers, these new cartridges seem to have been developed solely for the purpose of making refilling as difficult as possible, thanks to their totally opaq ...
- Reset Utility: Not Currently Available
You have been reached this page because you clicked on the icon (left) This icon indicates that a waste counter reset utility is not currently available for the printer you are interested in. You can get your printer added to the WICReset compatibility list if you are happy to profile your ...
- Reset Utility: Communication error
Customers attempting to use an Epson Adjustment utility may find that they get an error like this: There are a couple of error codes and a few possible causes listed below... Error Code: 20000010 or 20000011 1. Make sure you have your printer connected directly to the computer using a USB cabl ...
- Printhead Cleaning : How to...
When a printhead starts showing missing lines, banded output or just doesn't print at all it's usually because ink has become clogged in one or more of the nozzles due to lack of use, poor quality ink or environmental factors such as heat, etc... Whatever the cause it's pretty unwelcome and I r ...
- Reporting a problem on the site
If you find a problem on the website such as a missing page, broken link or experience any other problem that you feel does not help you get the products and/or information you need then please report it. The simplest and most effective way to achieve this is use the Contact form. However that f ...
- Do you offer phone support?
Phone support is available on: UK: 01226 827277 International: +44 1226 827277 However, please note that there are no set office hours due to the nature of my business. If you require phone support (ie: someone to help walk you through problems over the phone) then please email or leave a voicem ...
- Documentation Copyright
Competitors/Resellers If you wish to republish or re-use the documentation and/or resources on this site you must request written permission before attempting to do so. At bare minimum you will be required to retain clear branding, links and credits to OctoInkjet and the original material in any ...
- QuickFind: Access Restricted (#1)
The QuickFind tool is intended to provide customers (and potential customers) with information to help with their personal printers. However, wholesale data trawling is discouraged and as such there is a system of identifying and limiting data trawling. Your browsing behaviour has triggered the ...
- Reset Utility: Additional Kit Purchases Required
You are seeing this page because you are attempting to access a utility after using your download limit on other utilities. Obviously customers who have purchased a waste kit will have access to most adjustment utilities but in some instances a utility requires substantial investment in time an ...
- QuickFind: Access Restricted (#2)
The QuickFind tool is intended to provide customers (and potential customers) with information to help with their personal printers. However, wholesale data trawling is discouraged and as such there is a system of identifying and limiting data trawling. Your browsing behaviour has triggered the ...
- Is Live Support ever available?
Under normal circumstances live support is available when I am in the office but due to the recent birth of our son and the recent expansion of the business I am spending more time with my family or preparing stock. I hope to provide Live Support on a more regular basis when things settle down ...
- I purchased an OctoInkjet waste kit on eBay and would like access to reset utilities, etc...
Any eBay customers for the OctoInkjet/Snailsource store on eBay.co.uk/com will need to do the following to get access to customer only information on this site (eg: some reset utilities, etc.) You will need to do the following: Register for an account on OctoInkjet Use the Contact Us form to s ...
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