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Category Icon Waste Kit Installation Guides (27)
Instructions for accessing the waste tubes and fitting waste ink kits on various printers
Category Icon CIS - Continuous Ink Supply systems (1)
All things CIS, priming, fill, troubleshooting and more...
Support & Documentation rss button
Information on how we can provide support, what documentation exists, etc..
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There were 33 articles found in this category:
  1. questionWhy can't I download some waste counter reset utilities?
    If you're visiting this page from the QuickFind tool then your chosen printer model has more than one compatible utility that can be used to reset it and these were displayed when you clicked the Question Mark icon. If you missed it, please go back to Quickfind and review the information displa ...

  2. questionReset Utility: Communication error
    Customers attempting to use an Epson Adjustment utility may find that they get an error like this: There are a couple of error codes and a few possible causes listed below... Error Code: 20000010 or 20000011 1. Make sure you have your printer connected directly to the computer using a USB cabl ...

  3. questionPrinting for iOS, iPad, iPhone, etc...
    I have this iPhone/iPad/iOS device and I can't print... Heyulp!! (Penelope Pistop style*) I'm getting asked about this a LOT lately and it appears the bulk of advice being provided by retail stores is: Buy a new AirPlay compatible printer (This is NOT my advice!) ... I'll let you into a secret. ...

  4. questionRestricted Resources - Changes, Costs
    I recently completed a thorough review of the costs of producing installation guides, moving the Printer Potty brand forward and basically figuring out why it was stagnating. Without prettying it up, the free unfettered access to resources on the site, whilst ideal for those wanting to DIY thei ...

  5. questionReset Utility: Not Currently Available
    You have been reached this page because you clicked on the icon (left) This icon indicates that a waste counter reset utility is not currently available for the printer you are interested in. You can get your printer added to the WICReset compatibility list if you are happy to profile your ...

  6. questionRefilling the PGI-9 cartridge
    This is currently only a placeholder as I pull together all the different bits of information, resources and more to help with the process of refilling PGI-9 cartridges. More information will be available shortly including: Weight table for cartridges so you can check if your cartridge is "ful ...

  7. questionPGI-9 Cartridge Recycling
    This article is effectively a cry for help and offer of a home for empty PGI-9 (and PGI-7) cartridges used in the Canon Pixma Pro 9500 (mk I and II) and iX7000 printers. It seems nobody else is able or willing to give these cartridges a second chance at life so OctoInkjet is offering this for a ...

  8. questionQuickFind: Accessing reset utilities
    How to Use QuickFind to Access Reset Utility The QuickFind tool is the centralised resource for all things relating to specific printers and this includes: Which Waste Kit(s) and/or Ink(s) are compatible with your printer Instructions for fitting a waste kit ... AND ... Accessing to the appropr ...

  9. questionAmazon / eBay Customers - Accessing Reset Utilities
    eBay/Amazon Customers If you have purchased waste kit via the OctoInkjet eBay or Amazon stores please use the Contact form to request access manually. Please remember to provide the following relevant bits of information to speed up the process of confirming your order and providing the informat ...

  10. questionProxy Access Blocked
    Thanks for your interest in OctoInkjet. Due to problems associated with copyright theft and the "professed" ignorance on the part of competitors, there are certain parts of the OctoInkjet site that are not accessible to customers using anonymous proxies or any other service/system that masks the ...

  11. questionCan you reset HP364/564 cartridge chips?
    I'm writing this article in response to a bit of feedback on this article: How do I reset the HP88 Auto Reset Chip (ARC) Unlike the HP88 (or other earlier Officejet cartridges where Auto Reset Chips are widely available) the chips on the HP 364 and 564 cartridges are not currently compatible wi ...

  12. questionEpson: General Error Issues
    While "Service Required" is the most common printer error I see from customers the unhelpful "General Error" is also one that crops up so this article is intended to give you a few pointers on places to look and things to try to help figure out what's going on. The common causes of "General Err ...

  13. questionDo you offer phone support?
    Phone support is available on: UK: 01226 827277 International: +44 1226 827277 Due to the wide variation in tasks required and the "slightly" chaotic nature of small business I have an answering service that will pick up the call if I'm engaged in something else. If you do get the service, pleas ...

  14. questionDocumentation Copyright
    Competitors/Resellers If you wish to republish or re-use the documentation and/or resources on this site you must request written permission before attempting to do so. At bare minimum you will be required to retain clear branding, links and credits to OctoInkjet and the original material in any ...

  15. questionRefilling Canon PGI-525/CLI-526 and PGI-225/CLI-226
    The new Canon printers (eg: iP4850, iP4820, MG6150) were released some months ago along with a brand new cartridge set. Unfortunately for refillers, these new cartridges seem to have been developed solely for the purpose of making refilling as difficult as possible, thanks to their totally opaq ...

  16. questionRefilling Canon Cartridges by Weight
    This little nugget of information is intended for those customers who refill their Canon cartridges but who wish to check the amount of ink based on the cartridge weight rather than using any visual indicators. Relevant Cartridges (Original/OEM only): PGI-520 & CLI-521 PGI-220 & CLI-22 ...

  17. questionQuickFind: Access Restricted (#2)
    The QuickFind tool is intended to provide customers (and potential customers) with information to help with their personal printers. However, wholesale data trawling is discouraged and as such there is a system of identifying and limiting data trawling. Your browsing behaviour has triggered the ...

  18. questionQuickFind: Access Restricted (#1)
    The QuickFind tool is intended to provide customers (and potential customers) with information to help with their personal printers. However, wholesale data trawling is discouraged and as such there is a system of identifying and limiting data trawling. Your browsing behaviour has triggered the ...

  19. questionEpson Error 0x50
    Error Message: Cannot seek CR home position This error indicates that the printhead carriage can't move back into its resting position on the far right* of the printer. Other Indicators: Printhead/Carriage moves freely even after turning printer off/on Printhead does not lock into position on ...

  20. questionDocumentation : Ownership & Copyright
    Hi, Thanks for your interest in the waste kit documentation available on OctoInkjet and the Wasteink.co.uk sites. Unfortunately the link you just clicked on is on a third party site that has failed to acknowledge ownership of these resources and misrepresents the information as their own. Pleas ...

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